“The tender care and feeding you provide CAAE is unmatched, and so totally appreciated. There are approximately 100 CAAE members, and you treat each and every one of them as if they were your close personal friend.  The level of service is outstanding, and your grasp of our business, and the nuisances we deal with, is what makes you so special.  Thanks Roland Nave.  As many of the members say "Roland Rocks".

“Large issues, small issues, and phantom issues, all receive your immediate and serious attention.  That alone goes a long way to produce so many happy campers.  On behalf of all the members, and our fringe affiliates, thank you for the awesome support and leadership you provide.  I know you’re in my corner, 24/7, and that makes both of us winners.”

Lawrence S. Preo PhD, Executive Administrator, Council of Alumni Association Executives

“Andrews University values two aspects that we believe are unique to Harris Connect- their commitment to their clients and their overall sensitivity to the requests, suggestions and sometimes struggles of the institutions they support.

“Second, we are overwhelmingly satisfied with the one-on-one support and mentorship we receive from our Harris Connect Client Relations Manager. In today's increasingly automated business environment, we appreciate Harris Connect's commitment to providing access to an individual on the other end of the line that is not only available but also is knowledgeable and is willing to help out in various issues we may encounter along the way. It's hard to recall all the times where our CRM helped us out when we needed it the most and in our opinion this is what puts Harris Connect ahead of other companies that advertise as offering comparable services.”

Andriy Kharkovyy, Associate Director Office of Alumni Services, Andrews University

Hear more from Andrews in a recent interview »

“Our biggest challenge is getting alumni to see the value in joining the alumni association. Other types of organizations, such as a museum for example, have tangible benefits like free or discounted entry fees. For universities and colleges, it’s far more conceptual. As a result, our membership acquisition campaigns have to really focus on showing alumni how giving back to their alma mater benefits them directly.

Harris Connect’s highly skilled communicators were able to do just that for us – successfully securing more than 500 new members from this non-donor group. As pleased as I was with the result, I think what impressed me most was the fact that I did not receive one complaint during the entire campaign. Not one! That just speaks volumes about the depth of their experience and professionalism.”

Amanda Hodge, Director of Membership, Marketing, Student Programs, Auburn University

“Like many other organizations, our annual giving program was underdeveloped and dependent on events. We felt that it was stagnant and began to see a decline in results. We needed to change our approach and really think outside the box. Harris Connect introduced their Focus 360 program to us, which utilizes consulting and multi-channel methods to reach, communicate and acquire donors for Wake Forest Baptist Medical Center. As an academic medical center, we obviously have multiple specialties, facilities and constituents. We needed a program to help us address alumni, patients and donors. Harris Connect worked with us to put together a complex and comprehensive program that addressed the unique relationships each of our constituent groups has with the Medical Center, and as a result has helped us acquire 2,740 new donors, over two years, for a total value of over $450,000. We continue to see great results from our continuing partnership.”

Audrey Stone, Associate Vice President for Development and Alumni Affairs, Wake Forest Baptist Medical Center