Comprehensive Survey

Going right to the source to get the information right

After we’ve done independent research, Harris Connect conducts a comprehensive survey of your constituents to update, verify and enhance the information that will go in your print, CD or online directory. And, since we realize that people are comfortable communicating in different ways, we use a combination of mail, phone and email to contact your constituents. Experience has shown, however, that if we are able to contact your constituents by phone, we can provide you with nearly twice as many updated records overall. For this reason, all our telephone representatives are specially trained to communicate with your constituents and, for maximum convenience, our reps are available to your constituents 80 hours each week.

Innovative survey technology
Using our digital recording technology to record each conversation, we have a tremendous ability to better train our representatives to do the very best job. We continue to invest in new innovations and technologies in order to provide increased efficiencies and insights for ongoing training—all of which ultimately result in a better experience for your constituents, and better quality data for you.