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“The Broadcast Email tool plays an important role in increasing attendance at regional alumni association events held nationally. Recently, there was a significant surge in response with three times as many alumni registering to attend directly after the mail was sent. We were more than pleased with the results.”
“In addition to boosting attendance at events, we use Broadcast Email as a pre-announcement tool, and a fast, cost-effective way to remind alumni about upcoming events. It’s also effective for building international alumni chapters and setting up overseas functions that wouldn't otherwise be possible.”
Katherine Kane, Associate Director of Alumni Relations, Pace University, New York, NY |
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“From my perspective, developing the Online Community has been tremendous. I actually enjoyed the process – it was a good learning experience. Members of our IT department have said that Harris Connect is one of the best outsourcing vendors we've ever dealt with. The program was flexible and the turnaround was fast. It was refreshing to hear 'OK' in response to our requests to customize.”
“From an alumni perspective, the community is already very popular, with 4,200 registered users in the first few months. As America’s Career University®, the job posting site is widely used. Alumni have really been biting onto it and are thrilled to be able to post and find jobs, and reconnect with one another. We've just gotten some very positive feedback from an alumni council member who posted a job and quickly found a qualified fellow alumnus. ‘The J&W alumni site works! No searching, no worries and no search fees,’ is how he described it. It is wonderful to be able to provide such range of useful services.”
Jeffrey M. Cartee, Director, Alumni Information Services & Product Development, Johnson & Wales University |
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“A big motivating factor in renewing our contract is our relationship with Harris Connect. Out of all the providers, Harris Connect is the company I am most comfortable with. They're very responsive and professional in handling our requests, and there have been few personnel changes in the three years since we populated the community. We reviewed all the other big players and although they had interesting bells and whistles, we know we made the right choice staying with Harris Connect.”
“We are totally committed to the Online Community and look forward to working with Harris Connect well into the future.”
Mimi Koral, Director of Alumni Communications, University of Pittsburgh Alumni Association |
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“Harris Connect was very thorough and professional, and stuck to all the timelines for the directory project. The staff was quick to respond to any questions I asked, and very flexible and accommodating when addressing our unique requests. Most importantly, they were 100% easy to work with and they made the whole process painless on my end. In a nutshell, Harris Connect made me look good. It was an enjoyable experience, and I look forward to working with them again on the next directory.”
Rebecca Geisler, Alumni Relations Coordinator, Walsh College |
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“Our goal is to keep our alumni connected with each other and SU. We have a diverse population with different expectations of how they want to connect. We offer the Online Community in addition to a print directory and CD Rom version so our alumni have choices. Our philosophy is to offer to our alumni a high level of customer service combined with a wide range of program options. This is demonstrated through our approach to the challenge of providing accurate timely information to our alumni about each other so they can benefit from their SU connection for a lifetime.”
Lil Breul O'Rourke ’77, Associate Vice President, Office of Alumni Relations, Syracuse University |
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Page 5 of 6 |
Testimonials